French CEOs: ‘Help!’
















When some German politicians called on French President François Hollande recently to step up the pace of economic reform in France, Finance Minister Wolfgang Schäuble sprang to Hollande’s defense in Berlin, saying it was wrong to call Europe’s second-largest economy the “sick man” of the region.


The heads of France’s biggest companies do not agree. Over the past few weeks, an extraordinary cry of alarm has risen from chief executives who warn that the French economy has gone dangerously off track. In an interview to be published on Nov. 15 in the magazine l’Express, Chief Executive Officer Henri de Castries of financial-services group Axa (CS:FP) warns that France is rapidly losing ground, not only against Germany but against nearly all its European neighbors. “There’s a strong risk that in 2013 and 2014, we will fall behind economies such as Spain, Italy, and Britain,” de Castries says.













On Nov. 5, veteran corporate chieftain Louis Gallois released a government-commissioned report calling for “shock treatment” to restore French competitiveness. And on Oct. 28, a group of 98 CEOs published an open letter to Hollande that said public-sector spending, which at 56 percent of gross domestic product is the highest in Europe, “is no longer supportable.” The letter was signed by the CEOs of virtually every major French company. (The few exceptions included utility Electricité de France, which is government controlled.)


The outcry is unusual for France Inc., which has tended to lobby behind the scenes and avoid public criticism of the government. That’s perhaps not surprising, since many CEOs attended the same schools as the country’s top politicians and often worked in government before going into business. De Castries was a classmate of Hollande’s at the elite Ecole Nationale d’Administration; Serge Weinberg, chairman of pharmaceutical giant Sanofi (SAN:FP) and a signatory of the Oct. 28 letter, used to work for Socialist Foreign Minister Laurent Fabius.


The problems they’re complaining about aren’t new. Heavy taxes and social charges required to support high government spending have eroded corporate profitability. In the l’Express interview, de Castries says that on average, the government charges incurred by his company for each employee are more than double the employee’s take-home pay. French labor costs are the second-highest in Europe, after Belgium, as companies are burdened with rigid and devilishly complicated work rules. No surprise, then, that operating margins at French companies have shrunk almost 40 percent over the past decade, while those of companies in Germany—where painful labor-market reforms were carried out—have risen about 40 percent.


With Europe mired in economic crisis, the French citizenry is now reaping the bitter results. Companies are shedding workers, pushing unemployment to a 13-year high of more than 10 percent, almost twice Germany’s rate. After three quarters of flat growth, the economy looks to be tipping into recession.


At the same time, the crisis has pushed other European governments—Italy’s, for example—to carry out long-overdue reforms. As Gallois put it in his report, France has become “unhooked” from the broader economic realities. Gallois listed 22 recommendations, including a €30 billion ($ 38 billion) reduction in payroll taxes, loosening of labor laws, and the lifting of a ban on shale-gas exploration.


Hollande’s government didn’t respond to most of the recommendations but said it would enact temporary tax credits for business totaling €20 billion over three years. Corporate bosses are not impressed. A temporary credit will not “structurally diminish the cost of labor” or reduce administrative burdens on business, Michel Landel, CEO of food-service group Sodexo (SW:FP), said in a Nov. 10 radio interview.


Businesses also fret that the process of applying for tax credits will add to already burdensome paperwork. “The first thing they do is to complicate the mechanism for lowering the social charges,” de Castries laments in the l’Express interview.


Businessweek.com — Top News



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General investigated for emails to Petraeus friend
















PERTH, Australia (AP) — In a new twist to the Gen. David Petraeus sex scandal, the Pentagon said Tuesday that the top American commander in Afghanistan, Gen. John Allen, is under investigation for alleged “inappropriate communications” with a woman who is said to have received threatening emails from Paula Broadwell, the woman with whom Petraeus had an extramarital affair.


Defense Secretary Leon Panetta said in a written statement issued to reporters aboard his aircraft, en route from Honolulu to Perth, Australia, that the FBI referred the matter to the Pentagon on Sunday.













Panetta said that he ordered a Pentagon investigation of Allen on Monday.


A senior defense official traveling with Panetta said Allen’s communications were with Jill Kelley, who has been described as an unpaid social liaison at MacDill Air Force Base, Fla., which is headquarters to the U.S. Central Command. She is not a U.S. government employee.


Kelley is said to have received threatening emails from Broadwell, who is Petraeus’ biographer and who had an extramarital affair with Petraeus that reportedly began after he became CIA director in September 2011.


Petraeus resigned as CIA director on Friday.


Allen, a four-star Marine general, succeeded Petraeus as the top American commander in Afghanistan in July 2011.


The senior official, who discussed the matter only on condition of anonymity because it is under investigation, said Panetta believed it was prudent to launch a Pentagon investigation, although the official would not explain the nature of Allen’s problematic communications.


The official said 20,000 to 30,000 pages of emails and other documents from Allen’s communications with Kelley between 2010 and 2012 are under review. He would not say whether they involved sexual matters or whether they are thought to include unauthorized disclosures of classified information. He said he did not know whether Petraeus is mentioned in the emails.


“Gen. Allen disputes that he has engaged in any wrongdoing in this matter,” the official said. He said Allen currently is in Washington.


Panetta said that while the matter is being investigated by the Defense Department Inspector General, Allen will remain in his post as commander of the International Security Assistance Force, based in Kabul. He praised Allen as having been instrumental in making progress in the war.


The FBI’s decision to refer the Allen matter to the Pentagon rather than keep it itself, combined with Panetta’s decision to allow Allen to continue as Afghanistan commander without a suspension, suggested strongly that officials viewed whatever happened as a possible infraction of military rules rather than a violation of federal criminal law.


Allen was Deputy Commander of Central Command, based in Tampa, prior to taking over in Afghanistan. He also is a veteran of the Iraq war.


In the meantime, Panetta said, Allen’s nomination to be the next commander of U.S. European Command and the commander of NATO forces in Europe has been put on hold “until the relevant facts are determined.” He had been expected to take that new post in early 2013, if confirmed by the Senate, as had been widely expected.


Panetta said President Barack Obama was consulted and agreed that Allen’s nomination should be put on hold. Allen was to testify at his confirmation hearing before the Senate Armed Services Committee on Thursday. Panetta said he asked committee leaders to delay that hearing.


NATO officials had no comment about the delay in Allen’s appointment.


“We have seen Secretary Panetta‘s statement,” NATO spokeswoman Carmen Romero said in Brussels. “It is a U.S. investigation.”


Panetta also said he wants the Senate Armed Services Committee to act promptly on Obama’s nomination of Gen. Joseph Dunford to succeed Allen as commander in Afghanistan. That nomination was made several weeks ago. Dunford’s hearing is also scheduled for Thursday.


___


Associated Press writer Slobodan Lekic in Kabul, Afghanistan, contributed to this report.


Asia News Headlines – Yahoo! News



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Zynga CFO David Wehner deflects to Facebook
















NEW YORK (AP) — Zynga‘s finance chief is leaving the troubled online game company to join Facebook.


San Francisco-based Zynga Inc. said Tuesday that David Wehner will take a “senior finance position” at the social networking company. His exact title will be vice president of corporate finance and business planning, Facebook said.













Chief accounting officer, Mark Vranesh, is replacing Wehner as chief financial officer, returning to the post he held from 2008 to 2010, while Zynga was still a private company.


Zynga also reshuffled its executive ranks, a move CEO Mark Pincus said puts the company in a position for “long-term growth.” Zynga, whose games include “FarmVille” and “Texas HoldEm Poker,” has seen its stock price fall sharply in recent months amid concerns about its ability to make money from mobile games, off of Facebook.


David Ko, who was previously chief mobile officer, is now chief operations officer. Barry Cottle, who came to Zynga from Electronic Arts Inc., is now chief revenue officer. He was previously executive vice president of business and corporate development.


The appointments seek to fill some of the holes left by executives who’ve left Zynga in recent months. John Schappert, Zynga’s chief operating officer, left in August after less than a year and a half on the job. Schappert’s exit was followed by that of Mike Verdu, the company’s chief creative officer. And in September Jeff Karp, the chief marketing and chief revenue officer, left the company.


Zynga is also reaffirming its guidance. The company still expects adjusted earnings of 2 or 3 cents per share. Analysts polled by FactSet expect 3 cents.


Zynga shares closed up 1 cent at $ 2.11 and added 2 cents in after-hours trading.


Gaming News Headlines – Yahoo! News



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She’s got the voice, now Christina Aguilera looks for hits
















LOS ANGELES (Reuters) – Christina Aguilera has the vocal chops, the look, the strut and millions of new fans thanks to her stint as a judge on TV singing contest “The Voice.”


But can she still sell records?













The singer, who had global hits with “Genie in a Bottle” and the female empowerment ballad “Beautiful” more than 10 years ago, bids to reclaim her status as one of the world’s biggest pop stars with her new album, “Lotus,” released on Tuesday.


Aguilera, 31, says the title and the mixture of dance-pop, ballads and rock-tinged tracks reflect the hopes and disappointments of recent years that saw her 2010 tour for album “Bionic” canceled, a divorce and the box-office flop of her debut feature film, the musical “Burlesque.”


“Lotus represents the unbreakable flower that stands the test of time. No matter the roughest of weather conditions, it remains strong and continues to thrive. (The album) is a nod to my fans who have been here with me the whole journey, and a nod to myself,” she said.


“It is a record of freedom and embracing that…It is very artistic at times, it is very fun at times, it is very free. I think that’s how music and life should be, away from all the negativity,” the four-time Grammy winner said in an appearance at a Billboard Film and TV Music conference in Los Angeles last month.


Aguilera will perform one of the tracks – “Make the World Move” – with her fellow judge Cee Lo Green live on “The Voice” this week for the show’s more than 10 million viewers.


But music industry experts say Aguilera’s popularity on “The Voice” – where her powerhouse performances leave aspiring pop stars in the dust – may not guarantee huge album sales and won’t give the singer a No. 1 hit.


This week also sees new releases from British boy band One Direction and singer Susan Boyle as well as the new “Twilight” film soundtrack.


NOT A BLOCKBUSTER


“I think ‘Lotus’ will certainly debut in the top 10 on the Billboard 200 album chart. But we don’t see it as being a blockbuster out of the gate,” said Keith Caulfield, associate director of charts at Billboard.


“It is a long road to rebuilding Christina as a brand and as a musician, after the last album didn’t so very well,” said Caulfield. “But it’s not always about first week sales.”


Much like Jennifer Lopez on “American Idol,” Aguilera has seen her star rocket in her 18 months on “The Voice.” Just a few months before the TV show made its debut in spring 2011, Aguilera was arrested for being drunk in public in West Hollywood, and her 2010 album “Bionic” had sold a disappointing 312,000 copies.


“‘The Voice’ has reinvigorated her entire career. A lot of people think she is the star of ‘The Voice’ – the judge you tune in for,” said Lyndsey Parker, managing editor at Yahoo! Music.


Yet the first single – “Your Body” – from the new album failed to make a big impact when it was released in September. It peaked at No. 34 on the Billboard Hot 100 chart and never really caught fire on radio.


“It came and went, which surprised me because I think it is a very strong song. And pretty much everything I have heard on this album is strong. I think it’s a real return to form,” said Parker.


“There are very few people in pop who can sing like her. I do think there is a renewed appreciation for great singing that can be done live and that isn’t just about flash. And Christina is coming back to prove that. I think some people are looking at her to take back her crown,” Parker added.


“Lotus” includes duets with both Green and Aguilera’s fellow “Voice” judge, country singer Blake Shelton. It also features the piano-driven ballad “Blank Page,” which is reminiscent of her 2002 hit “Beautiful” and rock-tinged tracks like “Army of Me.”


Aguilera says she hopes to inspire a new generation of singers who were not around in 1999 for her first big hit “Genie in a Bottle.”


“It’s so exciting for me to show them what I do as an artist,” she said. “I’ve been through a lot over the past few years, going through ‘Burlesque,’ a divorce…having a few setbacks….Stuff happens! This is the business. It’s not going to be all cute and pretty and tied up in a bow.


“All of that combined is in ‘Lotus.’ It embraces the woman that I’ve become, and embracing myself coming full circle as a pop star,” she said.


(Additional reporting by Piya Sinha-Roy; Editing by Cynthia Osterman)


Music News Headlines – Yahoo! News



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Congress, Obama playing with dynamite, CEOs say of “fiscal cliff”
















BOSTON (Reuters) – Corporate America is raising the volume of its plea that the U.S. government avert a year-end “fiscal cliff” that could send the nation back into recession, but chief executives aren’t pushing the panic button just yet.


With a heated election season in the rear-view mirror, executives are calling on the White House and congressional leaders to head off a self-imposed deadline that could bring $ 600 billion in spending cuts and higher taxes early in 2013 if they are unable to reach a deal on cutting the federal budget deficit.













The Business Roundtable on Tuesday kicked off a print, radio and online ad campaign on which it plans to spend hundreds of thousands of dollars featuring the chiefs of Honeywell International Inc , Xerox Corp and United Parcel Service Inc calling on lawmakers to resolve the issue.


In an opinion piece published on Tuesday evening on the Wall Street Journal’s website, Goldman Sachs Chief Executive Officer Lloyd Blankfein urged the business community and the Obama administration to compromise and reconcile so as not to derail the fragile recovery.


One of the more dramatic warnings of the consequences of allowing the U.S. economy to go over the fiscal cliff came from Honeywell CEO David Cote.


“If the last debt ceiling discussion was playing with fire, this time they’re playing with nitroglycerin,” Cote said in an interview. “If they go off the cliff, I think it would spark a recession that’s a lot bigger than economists think. Some think it would just be a small fire. I think it could turn into a conflagration.”


The nonpartisan Congressional Budget Office (CBO) estimates that the U.S. economy would contract 0.5 percent in 2013 if the government fails to stop the budget cuts and tax increases – far below the 2 percent growth economists currently forecast.


A failure in Washington to solve the crisis by the year’s end could prompt major companies to curtail investment plans, said Duncan Niederauer, CEO of NYSE Euronext , operator of the New York Stock Exchange.


“We simply won’t be investing in the United States. We will be investing elsewhere where we have more certainty of the outcome,” Niederauer said in an interview.


About a dozen top U.S. CEOs, including General Electric Co’s Jeff Immelt, Aetna Inc’s Mark Bertolini, American Express Co’s Ken Chenault and Dow Chemical Co’s Andrew Liveris are scheduled to meet with President Barack Obama on Wednesday to discuss the issue.


The four are members of “Fix the Debt,” an ad-hoc lobbying organization that this week launched an advertising campaign that advocates long-term debt reduction.


UNCERTAINTY FACTOR


Bank of America Corp CEO Brian Moynihan said on Tuesday that worries about the cliff have companies holding off on spending.


“That uncertainty continues to hold back the recovery,” Moynihan said, speaking at an investor conference in New York.


Sandy Cutler, CEO of manufacturer Eaton Corp , shared his concern.


“Until we solve the fiscal issues (in the United States and Europe), you’re not going to get back to normal GDP growth,” Cutler told investors on Tuesday.


CEOs are not alone in this worry. The CBO report warned that failure to reach a deal could push the U.S. unemployment rate up to 9.1 percent, the highest since July 1991. It is currently 7.9 percent.


Obama and the Republican leadership of the House of Representatives have signaled a more conciliatory tone since last week’s election, when Obama soundly defeated Republican challenger Mitt Romney, whose party retained a majority in the House.


Wilbur Ross, an investor known for taking stakes in distressed companies, is bracing for higher tax rates in 2013.


“We, like many people, have been trying to utilize gains this year. It does seem that the probability is that rates will go up,” Ross said in an interview with Reuters Insider. “We don’t have a “for sale” sign on anything. But we are mindful that there is a benefit to concluding things this year rather than next.


NO SIGNS OF PANIC


Concerns about the cliff have not prompted customers to cancel orders, though they have added to an overall level of uneasiness that has companies wary of making large capital purchases or hiring significant numbers of new workers.


“We haven’t seen the panicking, like, ‘I’m not going to order something because of the fiscal cliff,’” said Steve Shawley, chief financial officer of heating and cooling systems maker Ingersoll Rand Plc . “Customers are being very judicious with their orders.”


Likewise, JPMorgan Chase & Co CEO Jamie Dimon last month told investors he did not expect the negotiations to hurt lending in the fourth quarter.


“The fiscal cliff isn’t going to change us,” Dimon said, referring to JPMorgan’s commercial bank, which loans money to businesses. The bank’s investment banking side could be more vulnerable if the debate makes investors jittery, he allowed.


WEAPONS, MEDICINES IN THE CROSS-HAIRS


The defense and healthcare sectors are the most vulnerable to the fiscal cliff, as they face the threat of sequestration — automatic, across-the-board cuts to their funding.


Makers of weapons systems note that they have long been preparing for declining sales as the United States winds down two long wars in Iraq and Afghanistan. The industry has already shed tens of thousands of jobs and closed facilities.


Lockheed Martin Corp’s new president and chief operating officer, Marillyn Hewson, told analysts on Monday her company had been preparing for tighter defense budgets for years, even before the sequestration deal.


“We aren’t going to see a major change,” said Hewson. “We’ve been very proactive as a leadership team in taking actions in recent years to address our cost structure, to look at how we can make our product more affordable.”


Automatic cuts to the federal budget could reduce federal health spending by $ 21.5 billion in 2013, potentially affecting everything from Medicare to the Food and Drug Administration, according to an analysis by PwC’s Health Research Institute.


Vincent Forlenza, the CEO of Beckton Dickinson & Co , said the labs he supplies have held off on buying new instruments because of the threat of spending cuts.


“If we don’t get to a deal we will have another year of paralysis and putting off research,” Forlenza said. “The impact of uncertainty on the (National Institutes of Health) budget is causing our research customers to put off research.”


(Additional reporting by John McCrank, Nick Zieminski, Caroline Humer, Jed Horowitz, Sharon Begley and Daniel Wilchins in New York, Rick Rothacker in Charlotte, North Carolina, Nichola Groom in Los Angeles, Andrea Shalal-Esa in Washington, Debra Sherman in Chicago and Anna Driver in Houston; Editing by Patricia Kranz and Steve Orlofsky and Carol Bishopric)


Health News Headlines – Yahoo! News



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EU workers in austerity protests

















Workers across the European Union are set to stage a series of protests against rising unemployment and austerity measures.













The Day of Action and Solidarity calls on leaders to address growing social anxiety and abandon austerity measures.


Some 40 groups from 23 countries are involved in Wednesday’s protests.


Strikes are expected in Spain, Greece, Portugal and Italy, with other protests planned in Belgium, Germany, France the UK and some eastern EU states.


Wednesday’s action, which may affect some transport links and services across the continent, has been urged by the European Trade Union Confederation.


“Austerity is a total dead end, and must be abandoned,” said the group in a statement.


Continental protests


Unions in Spain and Portugal started strikes at midnight local time (23:00 GMT), to protest against austerity measures that have combined cuts in salaries, pensions, benefits and social services with hikes in tax rises.


Italy will see a four-hour national strike which transport workers are also expected to join.


In Greece the strike action is the third major walkout in two months as the country tries to reduce its budget deficit in line with international demands.


Continue reading the main story


The government must meet a 5bn-euro debt repayment by Friday and says it needs the bailout cash to avoid going bankrupt.


Greece must back a package of salary and pension cuts, and labour market reforms, and the 2013 budget, to receive the next part of a bailout – a 31.5bn-euro instalment from the International Monetary Fund and European Union that has been on hold for months – and avoid bankruptcy.


The BBC’s Mark Lowen in Athens says that with proposals for a fifth consecutive cut to pensions, an increase in the retirement age and reductions to salaries, benefits and healthcare, the fury among Greece’s population is growing.


In France, the CGT union has called for public sector strikes, but there are questions about how many workers will stay away.


The strikes are not anti-government, correspondents say, but rather a way of showing that workers in France are in solidarity with their fellow-workers elsewhere in Europe.


While some Belgian unions have told the BBC they will not be striking, all have expressed solidarity with the day’s protests, which is expected to see demonstrations outside the Brussels embassies of Germany, Spain, Greece, Cyprus, Portugal and the Republic of Ireland.


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Canada seen needing to spell out rules for natural gas projects
















CALGARY, Alberta (Reuters) – The fate of a handful of liquefied natural gas projects planned for Canada’s Pacific coast may depend on the Canadian government‘s willingness to spell out rules for foreign investment in the country’s energy sector, according to a study released on Thursday.


Apache Corp, Royal Dutch Shell Plc, Petronas, BG Group Plc and others are in the planning stages for LNG projects that would take gas from the rich shale fields of northeastern British Columbia and ship it to Asian buyers.













But the federal government’s decision last month to stall the C$ 5.2 billion ($ 5.2 billion) bid by Malaysia’s state-owned Petronas C$ 5.2 billion for Canada‘s Progress Energy Resources Corp could lessen the appetite of Asian buyers for Canadian LNG, energy consultants Wood Mackenzie said.


“Some potential off-takers of Canadian LNG like the idea … because it’s perceived as having low political risk, and another reason is because they see the potential for investment opportunities,” said Noel Tomnay, head of global gas at the consultancy.


“If there are going to be restrictions on how they access those opportunities, if acquisitions are closed to them, then clearly that would restrict the attractiveness of those opportunities. If would-be Asian investors thought that corporate acquisitions were an avenue that was not open to them then Canadian LNG would become less attractive.”


The Canadian government is looking to come up with rules governing corporate acquisitions by state-owned companies and has pushed off a decision on the Petronas bid as it considers whether to approve the $ 15.1 billion offer for Nexen Inc from China’s CNOOC Ltd.


Exporting LNG to Asia is seen as a way to boost returns for natural-gas producers tapping the Montney, Horn River and Liard Basin shale regions of northeastern British Columbia.


Though Wood Mackenzie estimates the fields contain as much as 280 trillion cubic feet of gas, they are far from Canada’s traditional U.S. export market, while growing supplies from American shale regions have cut into Canadian shipments.


Because the region lacks infrastructure, developing the resource will be expensive, requiring new pipelines and multibillion-dollar liquefaction.


Still Wood Mackenzie estimates that the cost of delivery into Asian markets for Canadian LNG would be in the range of $ 10 million to $ 12 per million British thermal units, similar to competing projects in the United States and East Africa.


($ 1 = $ 1.00 Canadian)


(Reporting by Scott Haggett; Editing by Leslie Adler)


Canada News Headlines – Yahoo! News



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U2′s Bono to urge U.S. politicians not to cut aid programs
















WASHINGTON (Reuters) – Irish rocker and anti-poverty campaigner Bono will appeal to Democrats and Republicans during a visit to Washington this week to spare U.S. development assistance programs from cuts as Congress tries to avert the looming “fiscal cliff” of tax hikes and spending reductions early next year.


The U2 lead singer’s visit comes as the Obama administration and congressional leaders try to forge a deal in coming weeks to avoid the economy hitting the “fiscal cliff” – tax increases and spending cuts worth $ 600 billion starting in January if Congress does not act.













Analysts say the absence of a deal could shock the United States, the world’s biggest economy, back into recession.


Kathy McKiernan, spokeswoman for the ONE Campaign, said Bono will hold talks with congressional lawmakers and senior Obama administration officials during the November 12-14 visit.


During meetings he will stress the effectiveness of U.S. foreign assistance programs and the need to preserve them to avoid putting at risk progress made in fighting HIV/AIDS, tuberculosis and malaria, she said.


Bono, a long-time advocate for the poor, will argue that U.S. government-funded schemes that support life-saving treatments for HIV/AIDS sufferers, nutrition programs for malnourished children, and emergency food aid make up just 1 percent of the U.S. government budget but are helping to save tens of millions of lives in impoverished nations.


The One Campaign would not elaborate which lawmakers and senior Obama administration officials Bono will meet.


On Monday, Bono will discuss the power of social movements with students at Georgetown University. He will also meet new World Bank President Jim Yong Kim for a web cast discussion on Wednesday on the challenges of eradicating poverty.


(Editing by W Simon)


Music News Headlines – Yahoo! News



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¿Quién califica online a los profesionales de la salud y qué se puede hacer al respecto?
















ATLANTA (Reuters Health) – “Cada médico, cada asistente,


cada enfermero de Estados Unidos está siendo calificado en este













momento. No hay nada que podamos hacer para protegernos, excepto


proporcionar atención de calidad centrada en el paciente”,


aseguró el doctor Scott Manaker durante la última reunión anual


del Colegio Estadounidense de Neumonólogos (ACP, por sus


iniciales en inglés.


Manaker y tres colegas del Sistema de Salud de University of


Pennsylvania, hablaron en una sesión plenaria de CHEST llamada


“Calificaciones Médicas: ¿quién está escribiendo sobre ti y qué


están diciendo?”.


“Sea buena o mala, precisa o sesgada, la publicación de la


información es parte de la práctica moderna de la medicina y


necesitamos ocuparnos de esos datos”, indicó Manaker por correo


electrónico.


Un informe de la Fundación Robert Wood Johnson revela que


“unos 38 millones de personas están observando en algún momento,


de alguna manera, y evaluando lo que usted está haciendo como


profesional de la salud. Y esa cifra seguirá creciendo”, dijo en


la misma sesión Ed Dellert, vicepresidente senior para


educación, informática y educación clínica de ACP.


Entre las agencias oficiales y privadas que monitorean la


atención clínica y califican a los profesionales de la salud


están los Centros para los Servicios de Medicare y Medicaid


(CMS, por sus siglas en inglés); el sitio online Hospital


Compare y, próximamente, Physician Compare, y beneficiarios


privados, entre otros.


Manaker consideró que para que un profesional obtenga una


buena calificación, deberían brindar la mejor atención y


utilizar un código preciso y completo de diagnósticos para


ajuste de riesgos.


Es “extremadamente importante que todos comprendan que como


profesional, como hospital, negociará con las empresas de


seguros de salud, que reunieron información durante años sobre


los resultados en los pacientes. A diario, les envían un detalle


de la facturación, los servicios prestados y el diagnóstico del


paciente a cambio de un pago. ¿Piensan que las empresas tiran


esa información a la basura? La usan para armar una base de


datos de qué funciona y qué no”, precisó Adrian W. Scipione en


otra presentación. Scipione es abogado y jefe operativo de


Respiratory Specialists, Wyomissing (Pensilvania).


En cambio, la calificación de los consumidores es otro


desafío, y los médicos necesitan otra estrategia para defender


su reputación online.


El doctor Burt Lesnick, de Georgia Pediatric Pulmonary


Associates (Atlanta), mencionó durante su presentación a los


sitios online US News & World Report Top Doctors, Consumer’s


Guide to Top Doctors y Super Doctors como algunos ejemplos donde


los profesionales pueden nominar colegas excelentes en su


especialidad, mientras que Vitals y UCompareHealthCare incluyen


las evaluaciones de los pacientes.


Señaló que un comentario negativo con pocos comentarios más


puede reducir la calificación. En el sitio Healthgrades, dijo


que “cualquiera puede registrarse. En teoría, deberían ser los


médicos quienes lo hagan, pero cualquiera puede fingir la


identidad”.


Agregó que “pocas empresas son independientes. Todos


comparten la información. Otros sitios compran los datos de


Healthgrades para publicar”, agregó Lesnick.


El sitio Angie’s List es independiente. Sólo los miembros


que pagan una tarifa mensual pueden leer las evaluaciones, pero


cualquier puede publicarlas.


“El sitio Superior Business Network me atribuye un teléfono


profesional que no tengo desde hace trece años en una dirección


que ya no existe, mientras que HIPAASpace publica mi código


identificador nacional de proveedores (NPI, por su sigla en


inglés) y mi número único de identificación médica (UPIN, por su


sigla en inglés)”, puso Lesnick como ejemplo.


Aun así, no todo está fuera de control. Lesnick recomendó


ser proactivos: “Tengan una cuenta de Facebook para compartir


información sobre sus servicios. Twitter es una buena


herramienta para mantener a los pacientes actualizados sobre los


servicios médicos, los riesgos ambientales, las advertencias de


la FDA, las alertas de contaminación ambiental, los retiros de


fármacos”.


Enviar un mensaje diario es una buena opción, como así


también “monitorear los sitios de consumidores (…) Busque


sitios que denigren su dirección web (…) Si uno encuentra un


sitio cuya dirección es su nombre más la palabra


sucks(apesta).com es posible que exista algún paciente


disgustado y ese sitio podría aparecer primero en la lista de


búsquedas si muchas personas lo consultan”.


“Lo mejor sería registrar esos dominios proactivamente” para


que nadie pueda utilizarlos, agregó el doctor.


Y si un sitio se niega a rechazar información imprecisa o


negativa, Lesnick sugirió contratar a una consultora


especializada que podrá ocultarla a cambio de una tarifa.


Seniors/Aging News Headlines – Yahoo! News



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Microsoft Shows Its Windows Chief the Door
















Fresh off the release of Windows 8, Microsoft (MSFT) has decided to part ways with its Windows chief.


Microsoft issued a press release late Monday evening, saying that Steven Sinofsky, president of the Windows Division, will leave the company, effective immediately. Sinofsky had spent close to 25 years at Microsoft and developed a reputation as someone who could oversee large, complex software projects and bring them in on time—or whatever counts as on time in Microsoft land. Before shepherding products such as Windows, Windows Live, and Outlook.com, he oversaw many iterations of Office.













The big knock on Sinofsky was his often-prickly nature. He wasn’t seen as a team player within Microsoft and was instead known for protecting his fiefdom. That approach doesn’t go over well at today’s Microsoft, which needs to prove that Windows is just one piece of a larger collective that includes phone software, online services, and entertainment products delivered via the Xbox. Sinofsky also proved reticent to speak with the press and was barely heard from as Windows 8 hit the market late last month.


Microsoft’s chief executive officer, Steve Ballmer, said all the standard, polite things in the statement about Sinofsky’s departure. “I am grateful for the many years of work that Steven has contributed to the company,” Ballmer said. Julie Larson-Green, a Microsoft veteran, has been tapped to run Windows software and hardware engineering and will report directly to Ballmer.


Windows 8 is Microsoft’s biggest gamble in years. The software has a radical new interface that’s equal parts beautiful, playful, and confusing. It brings Microsoft into the modern era, giving the company something that can run on tablets, smartphones, laptops, and PCs.


Sinofsky had been put in charge of Windows to make sure that Windows 8 did not end up a mess. The software has received mostly favorable reviews to date, although Microsoft has failed to drum up a ton of early interest around its application store. Critics of Sinofsky can point to this as an example of his inability to play nice with others and drive partner support. Ultimately, he was the guy who delivered big, complex software programs and did it well—and this was not seen as good enough at a time when Microsoft needs plenty of diplomacy and crafty tactics to regain consumer interest.


“It is impossible to count the blessings I have received over my years at Microsoft,” Sinofsky said on his way out. ”I am humbled by the professionalism and generosity of everyone I have had the good fortune to work with at this awesome company.”


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